N. Ireland - Northern Ireland First Linden Foods receive quality in credit management accreditation


Linden Foods, one of the UK’s leading fresh meat processors has achieved the Quality in Credit Management (QICM) accreditation from the Institute of Credit Management – the first company in NI to do so.

The QCIM is a measurement process for credit management that covers six core areas - credit policy; compliance; customer services; personal and professional development; performance measurement; and stake holder management and roadmap.

This quality recognition commends the compliance and credit management systems in place within the business which is particularly relevant given the growth of the company.

Since the Linden Foods Group is spread across three sites – Dungannon, County Tyrone, Lisnaskea, County Fermanagh and Newcastle, UK – coupled with the vast scale of customers within the business, from leading UK supermarket to butcher shops and farmers, it is crucial that best practices are in place to effectively manage each type of customer and deal with the expansion of the business.

Commenting on this prestigious accreditation, Catherine Bradford, Credit Manager, Linden Foods said:

We’re absolutely thrilled to be the first company in Northern Ireland to receive this accreditation from the Institute of Credit Management. It is testament to our credit control team whose diligence and commitment ensure our credit management systems work so effectively in a business that has grown significantly in recent years and boasts such a vast customer base.”

Catherine added: “We pro-actively sought this recognition to put Linden Foods on a par with many household names and global businesses. It demonstrates that innovation runs throughout the business right from product development to credit management.”

With the QICM accreditation, Linden Foods is now one of 33 companies across the UK and shares the stage with companies such as Siemens, Müller, Virgin Media, Aimia FoodsHSBC and Shell International to name but a few.

Commenting on how beneficial it is for companies to achieve QICM, Philip King, Chief Executive of the ICM said: “Being able to benchmark a company’s credit management function against the best in the business is a valuable opportunity, and receiving that mark of quality speaks volumes about the high standards being maintained. I congratulate Linden Foods on its achievements and welcome the company to the QICM Hall of Fame.”

Linden Foods, employs over 700 people and is one of the UK’s leading processors of beef, lamb and rosé veal products. Customers include retailers and companies within the catering trade throughout the UK and Ireland, such as, Marks & Spencer and Lidl and Morrisons.